How to fix “cannot verify server identity” error in IOS

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SkyStra
Aug 30, 2019

When adding an email account to your iPhone, iPad or iPod Touch, you will sometimes come across a “Cannot verify server identity”. This is a harmless error and easily fixed. Read on below!

Here’s how to fix this little annoying error.

Approving the Server’s SSL Certificate

When you receive the error in question, click the Details button available in the popup, and you’ll see this page:

Click the Trust button in the top right corner of the screen to approve the certificate.

Please note that your connection will still be secure, but the mail application is confused because it’s expecting a server’s hostname while it’s receiving a different mail server (mail.yourdomain.tld).