If you’ve followed our guide on how to back up your website using the WordPress Tools App then download it to your computer – you can upload it to your cPanel control panel to restore it.
Login to your NOVA Client Area and click the cPanel icon next to your website:
Click the File Manager icon under the Files section:
The File Manager will open in a new tab, go to and click on the softaculous_backups directory:
Once in the backups directory, click the Upload button from the top menu, then Select File, and select your backup that you’ve downloaded from the WordPress Tools App:
Once completed, click the back button and verify that the file was uploaded properly:
Close your File Manager window, and in cPanel control panel, scroll to the bottom of the page and click on the WordPress icon under the WordPress Tools section:
Next, click the Backups and Restore icon at the top-right corner of the page:
Finally, click the Restore icon to restore your backup:
On the next page, choose your options and click the Restore Installation button to start the restore process.
You can restore files and directories or databases only or do a full account restore. If you want to restore your full website, make sure to tick all of the boxes to restore the full site.
If you choose the option to delete existing files and folders, make sure you are restoring a full account backup.
On the confirmation pop up, click the OK button when you’re ready to restore.
Once the backup is fully restored, you’ll get a confirmation message:
Make sure to go to your website and do a click through to double check everything was restored properly. We recommend using an Incognito or Private window when doing your first run through.